/* =========================================================================
   chat.css — el chatbot del taller, a pantalla completa
   ========================================================================= */

:root{
  --marca:#F25C26;
  --marca-texto:#fff;
  --fondo:#0A0B0C;
  --chat-bg:#0B141A;
  --burbuja:#1F2C34;
  --txt:#E9EDEB;
  --muted:#8696A0;
  --linea:rgba(255,255,255,.09);
  --sans:'Inter',-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,Helvetica,Arial,sans-serif;
}

*{box-sizing:border-box}
[hidden]{display:none !important}
html,body{height:100%}
body{
  margin:0;background:var(--fondo);color:var(--txt);
  font-family:var(--sans);font-size:16px;line-height:1.5;
  -webkit-font-smoothing:antialiased;
}
button,input{font:inherit;color:inherit}

.app{
  height:100dvh;min-height:100%;display:flex;flex-direction:column;align-items:center;
  padding:0 16px;overflow:hidden;
  background:
    radial-gradient(900px 420px at 50% -10%,rgba(242,92,38,.15),transparent 70%),
    var(--fondo);
}

/* ---------- barra superior ---------- */
.tope{
  width:100%;max-width:440px;display:flex;align-items:center;justify-content:space-between;
  gap:12px;padding:16px 2px 12px;
}
.tope__marca{font-size:13px;color:var(--muted);letter-spacing:.02em}
.tope__panel{
  font-size:13px;font-weight:600;color:var(--txt);text-decoration:none;
  border:1px solid rgba(255,255,255,.16);border-radius:100px;padding:7px 14px;
  transition:border-color .2s,background .2s;white-space:nowrap;
}
.tope__panel:hover{border-color:var(--marca);background:rgba(242,92,38,.12)}

/* ---------- teléfono ---------- */
.tel{width:100%;max-width:440px;flex:1;display:flex;padding-bottom:8px;min-height:0}
.tel__pantalla{
  flex:1;display:flex;flex-direction:column;min-height:0;
  background:var(--chat-bg);border-radius:26px;overflow:hidden;
  border:1px solid var(--linea);
  box-shadow:0 40px 80px -40px rgba(0,0,0,.9);
}

/* ---------- cabecera ---------- */
.chat__head{
  position:relative;display:flex;align-items:center;gap:10px;padding:12px;
  background:#131C21;border-bottom:1px solid rgba(0,0,0,.4);
}
.chat__back{background:none;border:0;font-size:24px;color:var(--muted);cursor:default;padding:0 2px;line-height:1}
.chat__avatar{
  width:38px;height:38px;flex:none;border-radius:50%;background:var(--marca);
  display:grid;place-items:center;font-size:19px;
}
.chat__id{display:flex;flex-direction:column;min-width:0;flex:1}
.chat__id strong{font-size:15px;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.chat__id small{font-size:12px;color:#8FE3A5}
.chat__menu{background:none;border:0;color:var(--muted);font-size:20px;cursor:pointer;padding:0 6px}
.menu{
  position:absolute;right:10px;top:52px;z-index:5;background:#1F2C34;
  border-radius:10px;padding:6px;display:flex;flex-direction:column;min-width:210px;
  box-shadow:0 18px 40px -18px rgba(0,0,0,.9);
}
.menu button,.menu a{
  background:none;border:0;text-align:left;padding:9px 11px;border-radius:7px;
  font-size:14px;color:var(--txt);text-decoration:none;cursor:pointer;
}
.menu button:hover,.menu a:hover{background:rgba(255,255,255,.07)}

/* ---------- cuerpo ---------- */
.chat__body{
  flex:1;min-height:0;overflow-y:auto;padding:16px 12px 6px;display:flex;flex-direction:column;gap:8px;
  background-image:radial-gradient(rgba(255,255,255,.022) 1px,transparent 1px);
  background-size:22px 22px;
}
.msg{
  max-width:86%;padding:8px 11px 6px;border-radius:12px;font-size:14.6px;
  position:relative;animation:entra .22s ease-out;
  display:flex;flex-direction:column;
}
@keyframes entra{from{opacity:0;transform:translateY(7px)}to{opacity:1;transform:none}}
.msg--bot{align-self:flex-start;background:var(--burbuja);border-top-left-radius:4px}
.msg--yo{align-self:flex-end;background:#0F4C3A;border-top-right-radius:4px}
.msg__txt{white-space:pre-wrap;word-break:break-word}
.msg__hora{align-self:flex-end;font-size:10.5px;color:rgba(255,255,255,.45);margin-top:3px}
.msg--aviso{border-left:3px solid var(--marca)}
.msg__etq{
  font-size:10.5px;text-transform:uppercase;letter-spacing:.07em;
  color:var(--marca);font-weight:700;margin-bottom:4px;
}

/* escribiendo */
.msg--tip{flex-direction:row;gap:4px;padding:12px 13px;align-items:center}
.msg--tip span{width:6px;height:6px;border-radius:50%;background:var(--muted);animation:pt 1.2s infinite}
.msg--tip span:nth-child(2){animation-delay:.18s}
.msg--tip span:nth-child(3){animation-delay:.36s}
@keyframes pt{0%,60%,100%{opacity:.3;transform:translateY(0)}30%{opacity:1;transform:translateY(-3px)}}

/* ---------- ficha de seguimiento ---------- */
.msg--ficha{
  max-width:92%;background:#16232B;border:1px solid rgba(255,255,255,.1);
  padding:13px;gap:10px;
}
.ficha__top{display:flex;flex-direction:column;gap:2px}
.ficha__cod{
  align-self:flex-start;font-size:11px;font-weight:700;letter-spacing:.08em;
  background:var(--marca);color:#fff;padding:3px 9px;border-radius:100px;margin-bottom:4px;
}
.ficha__bici{font-weight:600;font-size:14.5px}
.ficha__serv{font-size:12.5px;color:var(--muted)}

.pipe{list-style:none;margin:0;padding:2px 0 0;display:flex;flex-direction:column}
.pipe__p{display:flex;gap:10px;align-items:flex-start;position:relative;padding-bottom:12px}
.pipe__p:last-child{padding-bottom:0}
.pipe__p::before{
  content:'';position:absolute;left:11px;top:22px;bottom:0;width:2px;background:rgba(255,255,255,.1);
}
.pipe__p:last-child::before{display:none}
.pipe__pt{
  width:23px;height:23px;flex:none;border-radius:50%;display:grid;place-items:center;
  font-size:11px;background:rgba(255,255,255,.07);border:1px solid rgba(255,255,255,.12);z-index:1;
}
.pipe__txt{display:flex;flex-direction:column;line-height:1.25;padding-top:2px}
.pipe__txt b{font-size:13.5px;font-weight:600}
.pipe__txt small{font-size:11.5px;color:var(--muted)}

.pipe__p.is-hecha .pipe__pt{background:rgba(31,191,107,.18);border-color:rgba(31,191,107,.5);color:#5FD99A}
.pipe__p.is-hecha .pipe__txt b{color:var(--muted);font-weight:500}
.pipe__p.is-actual .pipe__pt{
  background:var(--marca);border-color:var(--marca);
  box-shadow:0 0 0 4px rgba(242,92,38,.18);
}
.pipe__p.is-actual .pipe__txt b{color:#fff}
.pipe__p.is-actual .pipe__txt small{color:var(--marca)}
.pipe__p.is-pend{opacity:.45}

.ficha__pie{
  border-top:1px solid rgba(255,255,255,.09);padding-top:9px;font-size:12.5px;color:var(--muted);
}
.ficha__pie b{color:var(--txt)}

/* ---------- cotización ---------- */
.msg--cotiz{
  max-width:92%;background:#16232B;border:1px solid rgba(233,180,76,.32);padding:13px;gap:9px;
}
.cotiz__top{font-size:11px;text-transform:uppercase;letter-spacing:.08em;color:#E9B44C;font-weight:700}
.cotiz__items{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:6px}
.cotiz__items li{display:flex;justify-content:space-between;gap:12px;font-size:13.5px}
.cotiz__items li b{white-space:nowrap}
.cotiz__total{
  display:flex;justify-content:space-between;border-top:1px solid rgba(255,255,255,.12);
  padding-top:8px;font-size:15px;
}
.cotiz__total b{color:#fff}
.cotiz__btns{display:flex;gap:8px;margin-top:2px}
.cotiz__ok,.cotiz__no{
  flex:1;padding:9px;border-radius:100px;border:1px solid transparent;
  font-size:13px;font-weight:600;cursor:pointer;
}
.cotiz__ok{background:var(--marca);color:#fff}
.cotiz__ok:hover{filter:brightness(1.1)}
.cotiz__no{background:transparent;border-color:rgba(255,255,255,.2);color:var(--muted)}
.cotiz__no:hover{border-color:var(--txt);color:var(--txt)}
.cotiz__sello{
  font-size:12.5px;color:var(--muted);border-top:1px solid rgba(255,255,255,.1);padding-top:8px;
}
.cotiz__sello--ok{color:#5FD99A}

/* ---------- carrito ---------- */
.carrito{
  margin:0 12px 8px;display:flex;align-items:center;gap:9px;
  background:var(--marca);color:#fff;border:0;border-radius:12px;
  padding:11px 14px;font-size:14px;font-weight:600;cursor:pointer;
}
.carrito__ver{margin-left:auto;font-size:13px;opacity:.85}

/* ---------- chips ---------- */
.chat__chips{display:flex;gap:7px;padding:0 12px 8px;overflow-x:auto;scrollbar-width:none}
.chat__chips::-webkit-scrollbar{display:none}
.chip{
  flex:none;background:rgba(242,92,38,.12);border:1px solid rgba(242,92,38,.4);
  color:#FFB596;border-radius:100px;padding:7px 13px;font-size:13px;cursor:pointer;
  white-space:nowrap;transition:background .18s;
}
.chip:hover{background:rgba(242,92,38,.24)}

/* ---------- input ---------- */
.chat__input{display:flex;gap:8px;padding:10px 12px 14px;background:#131C21}
.chat__input input{
  flex:1;background:var(--burbuja);border:0;border-radius:100px;padding:11px 16px;font-size:15px;
}
.chat__input input:focus{outline:2px solid rgba(242,92,38,.5)}
.chat__input button{
  width:44px;height:44px;flex:none;border:0;border-radius:50%;background:var(--marca);
  color:#fff;display:grid;place-items:center;cursor:pointer;
}
.chat__input button:hover{filter:brightness(1.1)}

.pie{
  max-width:440px;text-align:center;font-size:12px;color:var(--muted);
  padding:4px 0 18px;margin:0;
}

@media(max-width:480px){
  .app{padding:0 8px}
  .tel__pantalla{border-radius:18px}
}

/* Automiza web: lo marcado como oculto se queda oculto */
[hidden]{display:none!important}
/* dentro de automizamd.com la barra superior sobra: el panel ya está al lado */
.embebido .tope{display:none!important}